Official Privacy Document

Tng88 Privacy Policy — Data Protection & Personal Information

At tng88, your privacy is not merely a legal obligation — it is a core value. We understand that your trust in this platform depends greatly on how we handle your personal information. This policy transparently explains how your data is collected, used, protected, and controlled.

Updated: January 2026 Bahasa Melayu Applicable in Malaysia 256-bit SSL
By using the tng88 platform, you agree to the collection and use of information as described in this Privacy Policy.

Your Privacy, Our Priorities

Tng88 implements multiple layers of protection to ensure your personal data remains safe and secure at all times.

256-bit SSL Encryption

All data transmitted between your device and tng88 servers is fully protected with 256-bit SSL encryption — the highest security standard used by banking institutions and global online platforms.

No Data Sales

Tng88 will never sell, rent, or market your personal information to third parties for advertising or commercial purposes. Your data is used solely for platform operations.

Full Data Control

You have the full right to access, correct, or request the deletion of your personal data. The tng88 support team will process each request within 14 business days.

Secure & Controlled Servers

Member data is stored in certified data centres with strict physical and digital access controls. Only authorised personnel may access member personal information within the scope of their duties.

Notification Controls

You can choose the types of communications you wish to receive from tng88 — including promotions, system updates, and platform news. Unsubscribe options are available at any time through your account settings.

PDPA Compliance

The tng88 Privacy Policy is built in line with internationally recognised data protection principles. We are committed to ensuring your data is used lawfully, fairly, and transparently at all times.

1
Information We Collect

To provide a secure, efficient, and personalised experience, tng88 collects certain categories of information from members. We only collect information that is strictly necessary for the stated purposes and nothing more.

a) Registration & Identity Information

  • Full name as shown on your official identification document.
  • An active mobile number registered under the member's name.
  • Date of birth for age verification purposes (18 years and above).
  • Passwords are stored in encrypted form — we do not store passwords in plain text.

b) Financial Information

  • Bank account number or digital wallet number (TNG eWallet, DuitNow) for deposit and withdrawal purposes.
  • Transaction records including deposits, withdrawals, and wagering history.
  • KYC (Know Your Customer) information, including a copy of your ID if required for high-value transactions.

c) Technical & Usage Information

  • IP address, device type, operating system, and browser version.
  • Session log data including login time, pages visited, and session duration.
  • Cookie data and unique device identifiers.
  • General geolocation data (country/region) for compliance and security verification purposes.
tng88 does not directly collect credit card numbers. All payments are processed through independent third-party payment gateways with their own security standards.

2
How We Use Your Data

Information collected is used exclusively for the purposes listed below. tng88 will not use your data for any other purpose without obtaining your consent first.

Purpose of Use Types of Data Involved Legal Basis
Account management & verification Identity, phone number Contract fulfilment
Deposit & withdrawal processing Financial information Contract fulfilment
Fraud prevention & anti-money laundering KYC, IP, session logs Legal obligation
Customer support provision Identity, transaction history Legitimate interest
Delivery of promotions & offers (where permitted) Phone number, email Consent
Platform improvement & analytics Technical data, session logs Legitimate interest
Regulatory compliance & audit reporting All related categories Legal obligation

All data processing is carried out on a valid legal basis — whether to fulfil a contract with you, comply with legal obligations, or based on consent voluntarily provided by you.

3
Sharing Information with Third Parties

Tng88 does not share your personal information with any third party for marketing or commercial purposes. However, in the daily operation of the platform, there are limited situations where data sharing is necessary:

  • Payment Service Providers: Payment gateways such as TNG eWallet, DuitNow, and FPX receive only the minimum transaction information required to process your payment securely.
  • Game Providers: Game software providers such as Pragmatic Play, PG Soft, and Evolution Gaming may receive session identifiers that cannot be directly attributed to an individual for game operation purposes.
  • Security & Anti-Fraud Services: Third-party fraud detection services may receive technical data such as IP addresses and device information for security protection purposes.
  • Statutory Authority: tng88 will disclose information to the relevant authorities if required by a court order, warrant, or applicable legal provision.

All tng88 third-party partners are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

tng88 is not responsible for the privacy policies of the relevant third parties. We encourage you to review their respective privacy policies where applicable.

4
Encryption & Technical Security Measures

Data security is an ongoing investment at tng88, not an afterthought. We implement multiple layers of technical and operational protection to keep your information safe at all times:

  • Transit Encryption: All communications between your device and tng88 servers are secured with TLS 1.3 protocol and AES-256 encryption, ensuring no third party can intercept your data in transit.
  • Storage Encryption: Sensitive data such as passwords and financial information is stored in encrypted form using robust hashing algorithms (bcrypt/Argon2). Even internal staff cannot view your password.
  • Two-Factor Authentication (2FA): An additional security layer that is available and strongly recommended for all accounts. 2FA ensures only you can access your account even if your password is compromised.
  • Active 24/7 Monitoring: Our intrusion detection system (IDS) continuously monitors platform activity and will automatically block any suspicious activity.
  • Regular Security Audits: The tng88 platform undergoes regular penetration testing and independent security audits to identify and address any vulnerabilities.
  • Internal Access Controls: Access to member personal data within tng88's internal systems is restricted to staff who genuinely require it to perform their duties, with full audit logs maintained.
While no system can be guaranteed 100% secure, tng88 always does its best to protect your data. If you suspect any suspicious activity, contact our support team immediately via live chat.

5
Cookies & Tracking Technologies

Tng88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our website.

Types of Cookies Used:

  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled as the platform will not function properly without them.
  • Performance Cookies: Collects information on how you use the platform — pages visited, time spent, and any errors encountered. This data is used to improve platform performance.
  • Functional Cookies: Saves your preferences such as language, display settings, and stored login details for a smoother return experience.
  • Analytics Cookies: Helps us understand aggregated, anonymised usage patterns for product improvement purposes.

You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect platform functionality. Continued use of the tng88 platform after the cookie notice is displayed is considered your consent to the use of cookies as described.

6
Your Personal Data Rights

Tng88 respects your rights as the owner of your personal data. The following are the rights you hold in relation to the personal information we store:

  • Right of Access: You have the right to request a copy of the personal information we hold about you. Such requests will be processed within 14 business days.
  • Right to Rectification: If any personal information we hold about you is inaccurate or outdated, you have the right to request a correction.
  • Right to Erasure: Under certain circumstances, you may request that we delete your personal data. Please note that we may need to retain certain data to comply with legal obligations.
  • Right to Restriction of Processing: You may request that we restrict the processing of your data in certain circumstances, such as during a dispute regarding data accuracy.
  • Right to Data Portability: You have the right to receive your personal data in a machine-readable format and transfer it to another service provider where applicable.
  • Right to Object: You may object to the processing of your data for direct marketing purposes at any time, and we will honour your preference.
  • Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact the tng88 support team via 24/7 live chat or email us at [email protected]. We will verify your identity before processing any data-related requests.

Some data deletion requests may not be fully fulfilled if the data is required to comply with legal obligations or to resolve pending transactions.

7
Data Retention Period

Tng88 does not retain your personal data for longer than necessary. Retention periods are determined based on the purpose of data collection and applicable legal requirements:

Data Category Retention Period Reason
Active account data For as long as the account is active Operational requirements
Financial transaction records 7 years after transaction Financial law compliance
Session logs & activity 90 days Security & fraud detection
KYC & identity verification data 5 years after account closure AML/CTF Compliance
Support communication data 3 years Service records
Marketing data (where permitted) Until consent is withdrawn Consent-based
Inactive account (>12 months) Archived, deleted after 3 years Internal security policy

Once the retention period expires, your personal data will be securely deleted or permanently anonymised so it can no longer be linked to your identity.

8
Changes to This Privacy Policy

Tng88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. Each updated version of the Privacy Policy will be published on this page with a clear effective date.

Should any material changes occur — changes that significantly affect your privacy rights — tng88 will notify you via:

  • In-platform notification the next time you log in.
  • Messages sent to your registered mobile number for important account changes.
  • Updating the "Last Updated" date at the top of this page.

Your continued use of the tng88 platform after any changes to this Privacy Policy take effect will be deemed as your acceptance of those changes. If you do not agree, you have the right to close your account before the changes come into effect.

For any questions or concerns regarding this Privacy Policy, contact us via 24/7 live chat or email us at [email protected]. We are committed to responding to all privacy inquiries within 3 business days.

FAQ Privacy Policy

Answers to questions frequently asked by tng88 members regarding data protection and privacy.

Absolutely not. tng88 has never and will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely for platform operations, payment processing, and legal compliance as stated in this Privacy Policy.

Your password is never stored in plain text on our servers. It undergoes a robust cryptographic hashing process before being saved, meaning even tng88 internal staff cannot view your actual password. This also means that if you forget your password, we cannot reveal it — you can only set a new one.

Yes, you may request deletion of your personal data by contacting the tng88 support team. Please note, however, that certain data such as financial transaction records and KYC information must be retained for a specified period to comply with financial and anti-money laundering laws applicable in Malaysia. Once those obligations are fulfilled, your data will be securely deleted.

When you close your tng88 account, your access to the platform will be terminated immediately. Your personal information will be archived and no longer used for any active operational purposes. Financial and KYC data will be retained for the period required by law (typically 5–7 years) before being permanently deleted or anonymised. Data not subject to legal obligations will be deleted within 90 days of account closure.

No. tng88 only uses cookies within the tng88.win domain. We do not use cross-site tracking cookies to monitor your activity on other websites. The cookies we use are strictly limited to platform functionality, session security, and internal usage analytics within the tng88 platform.

In the event of a security incident affecting your personal data, tng88 is committed to notifying you in a timely manner via a message to your registered phone number and an in-platform notification. We will also take immediate action to contain the incident, conduct a thorough investigation, and report to the relevant authorities if required. In the meantime, you are encouraged to enable two-factor authentication (2FA) for an added layer of protection.

Play with Peace of Mind, Your Data is Safe

Tng88 combines world-class gaming with robust privacy protection. Register an account today and enjoy Slots, Live Casino, Sports, and Fish Shooting in a safe, fair, and trusted environment.

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Why Choose tng88?
Fast Withdrawals
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Wide Game Selection
Slots, Live Casino, Sports, Fish Shooting — all in one platform.
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24/7 Support
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